Tific Community™
Discuss and draft support content from anywhere
Tific Community is a zero footprint, web-based content development environment where support owners, specialists and end-users can discuss, draft or refine support content in real-time. Tific Community provides for effortless gathering of support information even in distributed organizations. Material drafted in the community provides for input to the creation of support guides and automated solutions in Tific Creator; support guides are developed according to standards set by Tific Style Guide - ensuring a unified and clear-cut approach to creating, presenting and maintaining support information.
Highlights - Community
- A comprehensible environment for drafting support guides and automated solutions
- Drafts are escalated to Tific Creator for final production
- Provides users with a discussion forum for refinements to existing support content