Technology

Tific Support Automation Platform

The foundation for Tificīs second generation solutions


The foundation of all Tific solutions is the Tific Support Automation Platform. It is a powerful and flexible framework specifically designed for support automation and self service. Tific Platform features tools for all stages of the support automation and self service chain. All tools are integrated for a smooth and efficient workflow process. Tific Platform is a second generation, out-of-the-box support automation system that can be integrated with leading trouble ticketing system and third party chat and remote control solutions using its existing integration adapters.

Click on the Tific Platform components below for more information

Tific Platform Tific Support Automation Platform in PDF

The Tific Support Automation & Self Service Platform is based on industry standards and is Windows Vista and Windows 7 certified

Works with Windows Vista Works with Windows 7
Client Pathfinder Community Discovery Server Support Analyst Console Creator Enterprise Mobile Consumer